Contact Us
Clear Information. Easy to Reach.
We're Here When You Need Us
Questions about a Solqavia™ product, an existing order, delivery, or after-sales support? Our customer care team is available to help you find the information you need and make your shopping experience as straightforward as possible.
Email Us
Send us your questions about products, orders, shipping, returns, or general customer support.
service@solqavia.comCall Us
For customer service inquiries, you can reach Solqavia™ using the phone number below.
+86 14602965989Customer Support Hours
Our customer support channel is available throughout the week for customer inquiries.
7 Days a Week
Need Help With an Existing Order?
Giving us a few order details in your first message helps our team identify your purchase and review your request more efficiently.
Tell Us a Little About Your Order
When contacting us about a purchase, please include your order number and a short description of the issue. For damaged, defective, or incorrect items, photos or other relevant details may also help us review the situation.
Your Questions Matter to Us
We aim to review customer inquiries as promptly as possible. Some requests may require additional time if we need to verify order, shipping, or product information.
For the most direct assistance, contact us at service@solqavia.com.
Thank you for choosing Solqavia™.
We're here to help make your experience with our home and lifestyle collection clear, comfortable, and supported from order to after-sales service.