Terms of Service

Company Name: Xuzhou Youweijun E-Commerce Co., Ltd.
Email: service@solqavia.com


OVERVIEW

Welcome to Solqavia™.

Throughout this website, the terms “we,” “us,” and “our” refer to Solqavia™. Solqavia™ operates this online store and website, including all related content, product information, features, services, and shopping functions provided through this platform.

These Terms of Service (“Terms”) describe the rules and conditions that apply when you access, browse, or use our website and purchase products from Solqavia™.

Please read these Terms carefully before using our website. By visiting, accessing, or purchasing through our store, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our website and services.

SECTION 1 - WEBSITE ACCESS & ACCOUNT RESPONSIBILITIES

By using Solqavia™ services, you confirm that you are legally permitted to enter into agreements under the laws applicable in your location.

When placing an order or using certain website features, you may be required to provide information including:

  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information provided to Solqavia™ is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of any account information and for all activities performed through your account.

Accounts may not be transferred, sold, or assigned to another person without prior approval.

SECTION 2 - PRODUCTS & PRODUCT INFORMATION

At Solqavia™, we make every effort to present our products accurately, including descriptions, images, colors, dimensions, and features.

However, please understand that:

  • Product colors may appear differently depending on your device settings and screen display.
  • Minor variations may occur due to manufacturing processes or material characteristics.
  • Product availability, descriptions, and pricing may change without prior notice.

We reserve the right to modify, discontinue, or limit products offered through our website at any time.

SECTION 3 - ORDERS & PURCHASES

When you submit an order through Solqavia™, you are making a request to purchase products from us.

We reserve the right to accept, decline, or cancel orders at our discretion, including situations involving:

  • Product availability issues
  • Payment authorization problems
  • Incorrect pricing or product information
  • Suspected fraudulent activity

Your order will only be considered accepted after payment has been successfully processed and an order confirmation has been issued.

Please carefully review your order information before completing checkout, as changes may not be possible once fulfillment begins.

All returns, refunds, and exchanges are handled according to our Return & Refund Policy.

SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, promotions, and discounts displayed on Solqavia™ may change at any time.

The final price charged will be the amount shown during checkout confirmation.

Unless otherwise stated, prices may not include:

  • Shipping fees
  • Applicable taxes
  • Customs charges
  • Import duties

You agree to provide accurate payment and billing information when completing purchases.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Your payment details are accurate.
  • You agree to pay all applicable charges related to your order.

SECTION 5 - SHIPPING & DELIVERY

Solqavia™ works to ensure reliable delivery of your orders.

Estimated delivery dates are provided for reference only and are not guaranteed.

Delivery times may be affected by:

  • Shipping carrier delays
  • Customs procedures
  • Weather conditions
  • Events beyond our reasonable control

Once your order has been transferred to the shipping carrier, responsibility for transportation delays may be subject to the carrier’s policies.

Please review our Shipping Policy for additional details.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All content available through Solqavia™, including but not limited to:

  • Brand names
  • Logos
  • Product designs
  • Images
  • Text
  • Graphics
  • Website layouts
  • Marketing materials

is owned by Solqavia™, its partners, or authorized licensors and is protected under applicable intellectual property laws.

You may use this website only for personal and non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, or use any Solqavia™ content without written permission.

All rights not expressly granted remain reserved.

SECTION 7 - THIRD-PARTY SERVICES

Solqavia™ may provide access to certain third-party services, applications, or tools.

These services are provided by independent providers, and Solqavia™ does not control or guarantee their availability, accuracy, or performance.

Your use of third-party tools is at your own discretion and subject to the terms and conditions of those providers.

SECTION 8 - EXTERNAL LINKS

Our website may contain links to third-party websites or services.

Solqavia™ is not responsible for:

  • The content of external websites
  • Their privacy practices
  • Their products or services
  • Any damages resulting from your use of third-party websites

We encourage you to review third-party policies before interacting with external services.

SECTION 9 - SHOPIFY PLATFORM

Solqavia™ uses Shopify as an e-commerce platform provider to support website operations and online shopping functions.

However, purchases made through our store are transactions directly between you and Solqavia™.

Shopify is not responsible for products purchased from Solqavia™, order fulfillment, customer service, or any issues related to transactions between customers and Solqavia™.

SECTION 10 - PRIVACY INFORMATION

Your personal information submitted through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that information may be processed by Solqavia™ and trusted service providers necessary to operate our store, process payments, fulfill orders, and improve customer experiences.

SECTION 11 - CUSTOMER FEEDBACK

If you provide reviews, comments, suggestions, images, or other content to Solqavia™, you grant us permission to use such content for business purposes, including improving, promoting, and presenting our products.

You confirm that:

  • You own or have permission to share the content.
  • Your submissions do not violate third-party rights.
  • Your content does not contain unlawful, harmful, or misleading material.

Solqavia™ reserves the right to remove content that violates these Terms.

SECTION 12 - ERRORS & INFORMATION UPDATES

Occasionally, website information may contain errors, inaccuracies, or omissions related to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

Solqavia™ reserves the right to correct information, update details, or cancel affected orders when necessary.

SECTION 13 - PROHIBITED ACTIVITIES

You agree not to use our website for unlawful or unauthorized purposes.

Prohibited activities include:

  • Violating applicable laws
  • Misusing website content
  • Attempting unauthorized access
  • Uploading harmful code or viruses
  • Collecting personal information without permission
  • Engaging in fraudulent activities
  • Interfering with website operation

Solqavia™ reserves the right to restrict access for users who violate these Terms.

SECTION 14 - TERMINATION

We may suspend or terminate access to our services if we determine that a user has violated these Terms.

Any obligations or responsibilities that should continue after termination will remain effective.

SECTION 15 - DISCLAIMER OF WARRANTIES

Solqavia™ provides products and services on an “as available” basis.

While we strive to provide accurate information and reliable products, we do not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be error-free
  • Products will perfectly match expectations

Your use of our website and products is at your own discretion and risk.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Solqavia™, its partners, employees, affiliates, and service providers shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Third-party services

Certain laws may limit these exclusions depending on your location.

SECTION 17 - INDEMNIFICATION

You agree to protect and hold Solqavia™, its affiliates, partners, and service providers harmless from claims, damages, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your violation of applicable laws or third-party rights

SECTION 18 - SEVERABILITY

If any portion of these Terms is determined to be invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Solqavia™ regarding your use of our services.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without written permission from Solqavia™.

We may transfer our rights and responsibilities as necessary to operate our business.

SECTION 21 - GOVERNING LAW

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where Solqavia™ operates.

SECTION 22 - HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS

Solqavia™ may update these Terms from time to time.

Updated versions will be posted on this page, and continued use of our website after changes are published means you accept the revised Terms.

SECTION 24 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact:

Solqavia™ Customer Support

Email:
service@solqavia.com

Company Name:
Xuzhou Youweijun E-Commerce Co., Ltd.

Thank you for choosing Solqavia™.

We are committed to creating thoughtfully designed home products and providing a reliable, comfortable, and enjoyable shopping experience.