Access, Eligibility & Accounts

By using our Services, you confirm that you meet the applicable age requirements in your place of residence or otherwise have the legally required authorization to use the Services.

Certain store functions may require you to provide information such as your name, email address, billing details, payment information, or shipping address. Information submitted to us must be accurate, current, and complete.

If you create or use an account, you are responsible for safeguarding your login credentials and for activity occurring through that account.

Products & Store Information

We aim to present product descriptions, photographs, specifications, and other product information as accurately as reasonably possible.

Colors, textures, proportions, and other visual details may appear somewhat different depending on screen settings, lighting, device type, or manufacturing variation.

Product selections, specifications, availability, quantities, and descriptions may be updated or discontinued when appropriate.

Orders & Acceptance

Submitting an order represents an offer to purchase the products shown in your checkout. Receipt of an order does not necessarily mean that the order has been finally accepted.

We may review an order before acceptance and may decline or cancel an order where reasonably necessary, including situations involving payment issues, suspected fraud, inaccurate information, product availability, or other legitimate operational reasons.

If we need to contact you regarding an order, we may use the email address, telephone number, billing information, or other contact details submitted with the purchase.

Prices, Billing & Payment

Product prices and applicable promotions may change from time to time. Unless otherwise indicated during checkout, displayed product prices may not include shipping charges, taxes, customs duties, or other charges that may apply.

You agree to provide valid and accurate billing and payment information and confirm that you are authorized to use the payment method submitted with your order.

Available payment methods are displayed during checkout. Additional payment information is available in our Payment Options page.

Shipping & Delivery

Orders are processed and delivered according to the timeframes and procedures described in our Shipping Policy.

Delivery estimates are provided for guidance and may be affected by carrier operations, customs procedures, destination conditions, severe weather, holidays, or other circumstances outside reasonable operational control.

Please review our Shipping Policy for current processing times, estimated delivery windows, shipping charges, tracking information, and international shipment details.

Returns, Exchanges & Refunds

Eligible purchases may be returned or refunded in accordance with the conditions stated in our Return & Refund Policy.

Our current standard policy provides a 30-day return window for eligible products after delivery, subject to the product condition and other requirements described on that page.

Please contact customer support before mailing any product back. Return destinations may vary, and an unauthorized return may delay processing.

Intellectual Property

Unless otherwise indicated, the Solqavia™ brand, website design, original text, graphics, photographs, logos, product presentation, and other original store materials are owned by or licensed to the applicable rights holder and may be protected by intellectual property laws.

Store materials are provided primarily for personal, non-commercial use. You may not reproduce, distribute, republish, modify, commercially exploit, or create derivative materials from protected store content without appropriate permission.

Third-Party Tools & Services

Certain functions of our website may depend on tools, applications, payment services, analytics services, or other technology provided by third parties.

These third-party services may operate under their own terms and privacy practices. Your use of an optional third-party service may therefore also be subject to the provider's applicable terms.

External Websites & Links

Our Services may include links or access to websites, resources, or services operated by third parties. These external destinations are not necessarily under our control.

Before purchasing products or providing personal information through a third-party website, please review that provider's applicable terms, policies, and practices.

Relationship With Shopify

Privacy & Personal Information

Personal information collected through our Services is handled as described in our Privacy Policy and, where applicable, the privacy practices of service providers involved in operating the store.

Because our online store uses Shopify technology, certain information may be processed by Shopify and other service providers to operate checkout, hosting, security, analytics, and related functions.

Reviews, Suggestions & Feedback

If you voluntarily submit product reviews, suggestions, ideas, photographs, comments, or other feedback, you confirm that you have the necessary rights to provide that material.

You must not submit content that violates another person's intellectual property, privacy, publicity, or other legal rights, or that contains unlawful, deceptive, abusive, or malicious material.

To the extent permitted by applicable law, feedback submitted for publication or improvement of our Services may be used, reproduced, adapted, or displayed for legitimate store-related purposes.

Errors & Information Updates

Store content may occasionally contain typographical errors, outdated information, or inaccuracies involving product details, pricing, promotions, availability, shipping charges, or estimated delivery times.

Where permitted by applicable law, we may correct or update inaccurate information and take reasonable steps to address an affected order.

Acceptable Use of Our Services

You may use the Solqavia™ website and Services only for lawful purposes. You must not use them to violate applicable laws, infringe intellectual property rights, impersonate another person, distribute deceptive or harmful material, or interfere with another user's access to the Services.

You must not introduce malicious software, attempt to circumvent security controls, scrape or harvest personal information unlawfully, conduct phishing or spam activities, or deliberately interfere with the operation of the website.

Suspension or Termination

We may restrict or suspend access to all or part of the Services when reasonably necessary to address misuse, suspected fraud, security concerns, violations of these Terms, or applicable legal requirements.

Obligations and provisions that by their nature should remain effective after termination will continue to apply to the extent permitted by law.

Service & Warranty Disclaimer

Except for warranties expressly provided by us or rights that cannot legally be excluded, the website and Services are provided on an “as available” basis.

We do not promise that website access will always be uninterrupted, completely error-free, or available at every moment.

Limitation of Liability

To the maximum extent permitted by applicable law, Solqavia™, its operating company, affiliates, service providers, representatives, and licensors will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from the use of the Services where such liability may lawfully be limited.

These limitations do not apply where liability cannot legally be excluded or restricted.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs arising from your material violation of these Terms, your unlawful use of the Services, or your infringement of another party's rights.

Any indemnification obligation will remain subject to applicable law and any rights that cannot legally be waived.

Severability

If a particular provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be limited or separated to the extent necessary while the remaining provisions continue in effect where legally permitted.

Waiver & Entire Agreement

A failure to enforce a particular provision on one occasion does not necessarily waive the right to enforce that provision later.

These Terms, together with policies and notices incorporated by reference, form the agreement governing your use of the Services to the extent permitted by applicable law.

Assignment

You may not transfer your rights or obligations under these Terms where such transfer would violate these Terms or applicable law.

We may transfer rights or obligations in connection with a legitimate business reorganization, transfer, or similar transaction, subject to applicable legal requirements.

Applicable Law

These Terms and your use of the Services are subject to applicable laws and regulations, including any mandatory consumer-protection rights that apply to you and cannot legally be waived.

Nothing in these Terms is intended to deprive a consumer of mandatory protections available under applicable law.

Section Headings

Headings are included to make these Terms easier to navigate. They do not independently change, expand, or restrict the meaning of the provisions they introduce.

Updates to These Terms

We may revise these Terms when our Services, business practices, operational requirements, or applicable legal requirements change.

The current version will be made available on this page. Where required by applicable law, material changes will be communicated through an appropriate notice.