Privacy Policy
Company Name: Xuzhou Youweijun E-Commerce Co., Ltd.
Email: service@solqavia.com
Last Updated: August 5, 2026
At Solqavia™, we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or purchase products from Solqavia™.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a smooth shopping experience and properly process your orders, we may collect different types of information.
Information You Provide
When you interact with Solqavia™, you may provide information when you:
- Purchase products from our store
- Subscribe to updates or newsletters
- Contact our customer service team
- Create an account or complete checkout information
The information collected may include:
- Full name
- Email address
- Shipping address
- Billing information
- Phone number
- Order details
- Payment-related information
Automatically Collected Information
When you browse our website, certain information may be collected automatically through cookies and similar technologies.
This information may include:
- IP address
- Browser type
- Device information
- Website activity
- Pages viewed
- Interaction data
- Shopping preferences
This information helps us improve website performance and create a better customer experience.
2. How We Use Your Information
Solqavia™ uses collected information for legitimate business purposes, including:
Order Processing & Fulfillment
We use your information to:
- Process payments
- Confirm orders
- Arrange shipping
- Provide tracking updates
- Handle customer requests
Improving Your Shopping Experience
Your information helps us:
- Improve website functionality
- Understand customer preferences
- Develop better products
- Enhance our services
Communication
With your permission, we may use your information to:
- Send product updates
- Share promotions and special offers
- Provide important service announcements
You may unsubscribe from promotional communications at any time.
Security & Fraud Prevention
We may use information to:
- Verify transactions
- Prevent fraudulent activities
- Protect our customers and business operations
3. Protecting Your Information
Your privacy and security are important to us.
Solqavia™ uses reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure.
These measures include:
🔒 Secure Payment Processing
Payment information is processed through trusted payment providers using encrypted technology.
🔐 Limited Access Protection
Personal information is only accessible to authorized parties who require it to perform business functions.
💳 Payment Information Security
Solqavia™ does not store complete credit or debit card numbers on our servers after payment processing.
4. Sharing of Personal Information
Solqavia™ does not sell your personal information.
We may share limited information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping providers
- Website hosting services
- Analytics providers
- Customer support tools
These partners only receive information necessary to provide their services.
Advertising & Marketing Services
We may work with advertising partners that use cookies, pixels, or similar technologies to provide more relevant advertisements.
These partners may collect information about your online activity across different websites.
Our advertising partners may include:
- Meta (Facebook / Instagram)
- AppLovin
Information collected by these services is subject to their own privacy policies.
You may manage advertising preferences through your browser settings or the privacy controls provided by these platforms.
5. Cookies Policy
Solqavia™ uses cookies and similar technologies to improve website functionality and customer experience.
Cookies are small data files stored on your device that help websites remember information about your visit.
We may use cookies for:
Essential Cookies
Required for basic website operations, including:
- Shopping cart functions
- Checkout processing
- Account features
Performance Cookies
Used to understand how visitors use our website and improve website performance.
Marketing Cookies
Used to help provide relevant advertisements and measure advertising effectiveness.
For information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings; however, some website functions may not operate properly.
6. Third-Party Websites
Our website may contain links to external websites, applications, or services.
These third-party platforms operate independently and have their own privacy practices.
Solqavia™ is not responsible for the privacy policies, content, or security practices of external websites.
We encourage you to review the privacy policies of any third-party services you visit.
7. California Privacy Rights (CalOPPA)
Solqavia™ follows applicable California privacy requirements.
California users have the right to:
- Access information regarding personal data collection
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Understand how personal information is used
Our Privacy Policy is available through a clearly visible link on our website.
If you would like to update your personal information or make a privacy-related request, please contact us.
Do Not Track Requests
Some browsers offer a “Do Not Track” feature.
At this time, website responses to DNT signals may vary depending on browser settings and applicable technology requirements.
8. Children’s Privacy
Solqavia™ does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information without proper consent, please contact us immediately.
Upon verification, we will take appropriate steps to remove such information.
9. Data Security & Breach Notification
We take reasonable precautions to protect customer information.
In the unlikely event of a data security incident affecting personal information, Solqavia™ will take appropriate actions, which may include:
- Investigating the situation
- Taking steps to secure affected systems
- Providing notifications when required by applicable laws
10. Email Communications (CAN-SPAM Compliance)
We may collect email addresses to:
- Process orders
- Send transaction updates
- Provide customer support
- Share promotional information when customers choose to receive it
Solqavia™ follows applicable email communication requirements:
✔ We do not use misleading sender information
✔ Promotional messages are clearly identified
✔ Customers may unsubscribe at any time
✔ Opt-out requests are processed promptly
11. Changes to This Privacy Policy
Solqavia™ may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage customers to review this policy occasionally to stay informed about how we protect personal information.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Solqavia™ Customer Support
Email:
service@solqavia.com
Company Name:
Xuzhou Youweijun E-Commerce Co., Ltd.
Thank you for trusting Solqavia™.
We are committed to protecting your privacy while bringing thoughtfully designed home products and a secure shopping experience to every customer.